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Shipping & Delivery

Last updated: 15-03-2026

We ship our products worldwide from our production facility. Every order is carefully packaged and handed over to an international courier for safe and timely delivery to your door.

Processing time

Orders are processed within 1–2 business days of payment receipt, Monday through Friday. Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods (holidays, promotions), processing may take up to 3 business days. We always send a confirmation once your order has been shipped.

Delivery times by region

The delivery times below are estimates after processing and may vary depending on customs procedures and local delivery conditions.

  • Netherlands & Belgium: 7–9 business days
  • Germany, France, Scandinavia: 7–9 business days
  • United Kingdom: 7–9 business days
  • United States & Canada: 7–9 business days
  • Australia & New Zealand: 7–9 business days
  • Rest of the world: 7–9 business days

Our courier partners

We work with reliable international courier services for safe and trackable worldwide delivery.

DHL YunExpress PostNL 4PX Cainiao FedEx UPS Royal Mail Australia Post

The choice of courier depends on your destination and is automatically selected for the fastest and safest delivery.

Tracking information

Once your order has been shipped, you will automatically receive an email with your personal tracking number. You can track your package via our tracking page.

Haven't received a tracking email after 3 business days? Check your spam folder or contact us at support@nailcutterpro.com.

Customs and import duties

For deliveries outside the European Union, customs duties and import taxes may apply. These costs are not included in our product prices or shipping costs.

We recommend checking the customs regulations in your country before purchasing. NailCutter Pro is not liable for any import costs or delays caused by customs.

Damaged or missing orders

Damaged orders

Did you receive a damaged product? Contact us within 7 days of receipt at support@nailcutterpro.com. Please include photos of the damage. We offer replacement or full refund.

Missing orders

Has your order not arrived after the maximum delivery time? Contact us immediately. We will start an investigation and resend your order free of charge if needed.

Contact us within 7 days of the maximum delivery time. For later reports we unfortunately cannot guarantee free redelivery.

Frequently asked questions

Can I change my delivery address after placing my order?
Contact us as soon as possible at support@nailcutterpro.com. Address changes are only possible as long as the order has not yet been shipped.
Are there shipping costs?
Shipping costs are shown at checkout and depend on your destination. Free shipping may apply with certain offers.
Can I have multiple products delivered in one order?
Yes, all products in your order are shipped together in one package, unless otherwise stated.
What if no one is home at the time of delivery?
The courier will leave a notice or deliver to a pick-up point. You will receive notification via the tracking email.
Do you deliver to remote areas or islands?
Yes, we deliver worldwide. Longer delivery times may apply for remote areas. Contact us if you are unsure about your location.

Contact

Do you have questions about your shipment? Our team is happy to help: