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Frequently asked questions

Orders are typically delivered within 7–14 business days depending on your location. You will receive a tracking email once your order has been shipped.

After shipping we send you an email with your tracking number. You can track your order on our tracking page or directly on the carrier website.

We are sorry to hear that. Take a photo of the damaged product and contact us at support@nailcutterpro.com. We will arrange a free replacement or full refund.

We offer a 90-day money-back guarantee. Not satisfied? Send the product back and we will give you a full refund — no questions asked.

Orders can be cancelled or changed as long as they have not yet been shipped. Please contact us as soon as possible via support@nailcutterpro.com or WhatsApp.

Yes! The NailCutter Pro is specially designed for difficult nails, including thick nails, fungal nails and ingrown nails. The ultra-sharp blade and ergonomic handle make it easy and pain-free.

We accept all common payment methods: credit card (Visa, Mastercard), iDEAL, Bancontact, PayPal and Klarna. All payments are SSL-secured.

Please try again with a different payment method. Still not working? Contact us at support@nailcutterpro.com and we will help you right away.

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